Case study · Internal tooling
The quiet multiplier: skills and extensions that make the agent stack usable by one person, and then by the company.
- A Claude skill that runs any brand’s lead pull end to end: ICP rules, the enrichment waterfall, dedupe, a QA gate and the import file.
- Chat Tabs, an IDE extension that pins and resumes agent chats with a working or done status, contributed to the company’s shared toolkit.
- A nurture build harness. One JSON file per stream renders 13 emails and 5 workflows into HubSpot, with an automated QA pass.
- A radar skill that scans recent work and keeps the department’s OS page current.
A systems designer builds the system that builds the systems.